Maerua Mall respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our website (www.maeruamall.com).

By using the Website, you agree to the terms of this Privacy Policy.

We may collect the following categories of personal information:

• Contact details: name, email address, phone number, company/organisation, and any information provided in messages.
• Gift card enquiries: name, email address, phone number, occasion, and any information provided in messages.
• Leasing or marketing enquiries: name, email address, phone number, company/organisation, and any information provided in messages.
• Technical data: IP address, browser type, operating system, and browsing activity on the Website.
• Cookies: data stored on your device to improve your browsing experience.

We use your personal information for the following purposes:

• To respond to enquiries about gift cards, leasing, events, or tenant listings.
• To improve our Website and services.
• To send marketing or promotional materials, where you have opted in.
• To comply with legal obligations.

• 4.1 We do not sell or rent your personal information to third parties.

• 4.2 We may share information with:

  • Service providers who assist in operating the Website (e.g. hosting, IT support).
  • Tenants or business partners, where your enquiry is directed at them.
  • Regulators, courts, or authorities, where required by Namibian law.

• 5.1 The Website uses cookies to enhance functionality and user experience.
• 5.2 You may disable cookies in your browser settings, but some features of the Website may not function correctly.

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by Namibian law.

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction

Under Namibian data protection principles, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for direct marketing communications.
• Requests may be directed to our management team.

The Website is not intended for use by persons under the age of 18. We do not knowingly collect information from minors.

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Continued use of the Website constitutes acceptance of the updated policy.

If you have any questions or requests regarding this Privacy Policy, please contact us